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I had some minor issues in my car and they charged me a good chunk of money to change many parts and after the changes, the issues are still there if not worsened. If you are not sure about the parts that causes the issues do not attempt to replace them to make profit. Not recommended.
I had such a pleasant experience at Grace Auto. I got their details from a friend who raved about them. I also saw a ton a 5-star google reviews. I thought I would give them a try.
I booked my vehicle in for a major service. Since I recently purchased the car, I asked that a number of things be done (oil change, transmission fluid change, filters, spark plugs, diff oil, etc.).
Firstly, I found their service levels to be exceptional. Mr. Thomas responded to my emails promptly and gave me very competitive pricing for the labour and parts. Secondly, Mr. Thomas regularly sent me updates and pictures of all the work that was being done to my car. He even went out of his way to manufacture a part that was missing from the engine.
This type of service is very hard to find in the UAE, and so refreshing to experience. I would definitely recommend Grace Auto!
Another good experience in terms of customer care and support
Top notch. Trusted. Quality service and pro.
Excellent service from start to finish. I am so pleased I chose this service centre. They will give 100% guarantee for the works which they are doing on the car. I will be happy to entrust my car with GRACE AUTO REPAIR WORKSHOP in Mussafah, from now on. Thank you to all especially to Mr. Siby and Mr. Aby for updating and informing me on Whatsapp about the work and the parts replaced on my car. I will be recommending GRACE AUTO REPAIR WORKSHOP to all my friends and those who are looking for a good auto repair shop in Mussafah.
Great service and very honest
Nissan Patrol. Diagnostics and Replacement wheel bearing took only several hours. Very satisfied. In terms of price, not sure how it compares with others because I didn’t check it.
I had to take my car 4 times in a week and in the end they still didn’t fix it, we solved the “mystery” ourselves it was just the battery so I wasted money and time plus They damaged my car (small dent to the passenger door).
Completely disappointed, I don’t know from where they got so many positive reviews
Quick and professional service
Grace Auto are excellent. I’ve used them several times for service and repairs. Prices are competitive and service quality is the best I’ve had here in Abu Dhabi. They send update photos as the work progresses and do optional pick up and delivery. Worthy of the 5 stars.
Excellent guys for your auto repairs, they use genuine parts and a very reliable & quality work
A rare find – A shop You Can actually Trust!. I highly recommend Grace Auto Repair to anyone needing automotive repair and maintenance services in the UAE. They have always gone out of their way to take care of both my vehicles and friend’s vehicles alike. Their customer Service is impeccable and their willingness to keep you updated and informed as they perform services on your vehicle is unmatched. I can honestly say that this is the best relationship I’ve ever had with an automotive shop! Amazing experience, love these guys!
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