After waiting 1hr 20mins after receiving confirmation of my order, and then notification that it was en route, I called to see where my order was.
It turns out they never processed the order at all!
First time we order through deliveroo, the mozarella pizza was AMAZING ! Thin dough full of flavour, wooden oven definitely. Also got the bolognaise pasta that was good aswell but the pizza was better
the worst company ever…..ordered through the entertainer….1hr and 45 ins later nothing received….called them and waited for 17 mins to get hold of them…..talked to sharleen……checked the order and the their answer is…” we had a technical error and ww will prepare the order now and send it within 30 mins….2 hrs and 30 mins later…..NOTHING RECEIVED YET……why don’t you call your customers to ask if they can wait for so long or cancel the order……very unprofessional …..only out to cash in your money and you can wait for your food…..DONT USE THEM PLS.
I ordered a deal of buy one get one via zomato. The resturabt sent me one pizza and when I complained they said I selected one.seiorsly !!! How was my order processed and full payment charged when my order was not complete. Joseline who said she was the supervisor of barsha branch said she can’t do anything. I should contact zomato. No one from zomato helped. I had the worst experience ever.they should have called me to check but MsJoseline said they don’t call customers – if you weren’t sure you should have sent me the same pizza …but no because no one wanted to send that pizza in the first place. If you did then the resturabt supervisor after knowing that it was an error she should ahve done something. But she chose not to do anything g. It’s a shame ! I will never order from pizzaro or recommend it to anyone. Your customer service is not just bad iys horrible
C D
October 20, 2021 at 7:46 pmAfter waiting 1hr 20mins after receiving confirmation of my order, and then notification that it was en route, I called to see where my order was.
Helpful Review 1It turns out they never processed the order at all!
Murat Bicer
October 16, 2021 at 4:34 pmMy Fav.Place
Helpful Review 5Faisal Arshad
October 9, 2021 at 6:58 pmNice one
Helpful Review 4Elizabeth Lamond
October 1, 2021 at 1:05 pmDelicious food. Awesome discount on Tuesdays
Helpful Review 5Ziyana
September 20, 2021 at 5:58 pmTasty Italian pizza
Helpful Review 5Nivine Shaar El Eter
September 11, 2021 at 2:49 pmFirst time we order through deliveroo, the mozarella pizza was AMAZING ! Thin dough full of flavour, wooden oven definitely. Also got the bolognaise pasta that was good aswell but the pizza was better
Helpful Review 5Abhishek Kumar Rastogi
August 28, 2021 at 5:14 pmVery bad in taste. Complete disappointing.
Helpful Review 1lyes sita
July 2, 2021 at 4:49 pmthe worst company ever…..ordered through the entertainer….1hr and 45 ins later nothing received….called them and waited for 17 mins to get hold of them…..talked to sharleen……checked the order and the their answer is…” we had a technical error and ww will prepare the order now and send it within 30 mins….2 hrs and 30 mins later…..NOTHING RECEIVED YET……why don’t you call your customers to ask if they can wait for so long or cancel the order……very unprofessional …..only out to cash in your money and you can wait for your food…..DONT USE THEM PLS.
Helpful Review 1Raji Khayata
June 9, 2021 at 1:05 pmGood food but the place was hot since ac not working
Helpful Review 3syed adnan ali
May 27, 2021 at 8:13 pmI ordered a deal of buy one get one via zomato. The resturabt sent me one pizza and when I complained they said I selected one.seiorsly !!! How was my order processed and full payment charged when my order was not complete. Joseline who said she was the supervisor of barsha branch said she can’t do anything. I should contact zomato. No one from zomato helped. I had the worst experience ever.they should have called me to check but MsJoseline said they don’t call customers – if you weren’t sure you should have sent me the same pizza …but no because no one wanted to send that pizza in the first place. If you did then the resturabt supervisor after knowing that it was an error she should ahve done something. But she chose not to do anything g. It’s a shame ! I will never order from pizzaro or recommend it to anyone. Your customer service is not just bad iys horrible
Helpful Review 1