Sign In




Reviews (10)

4.5 out of 5.0
  • Ana Paula Soares
    July 18, 2021 at 1:56 pm

    No good

    Helpful Review 1
  • Roshan Joseph
    December 11, 2020 at 12:56 pm

    Walked in to fix a pair of Police sunglasses (not purchased from here) . The gentleman on the service counter was extremely polite and got it done in 5 minutes !!.

    Helpful Review 5
  • MG Afsin
    August 13, 2020 at 9:18 am

    (Translated by Google) I do not recommend this place to anyone. The person doing the eye exam is not aware and is giving the wrong prescription. It is better to go to any other clinic. An optometrist needs training before he can prescribe an eye exam or lens.

    أنا لا أوصي بهذا المكان لأي شخص. الشخص الذي يقوم بفحص العين ليس على دراية ويعطي وصفة طبية خاطئة. من الأفضل أن تذهب إلى أي عيادة أخرى. يحتاج أخصائي البصريات إلى تدريب قبل أن يُسمح بوصف فحص عين أو عدسة طبية.

    Helpful Review 1
  • Niura Snegura
    July 15, 2020 at 3:29 am

    Worst experience ever,had to wait for 45 minutes,staff did not check the stock and offered me to come back in 3 days for lenses,that have been paid already,not even asking me if that is convenient.then called me to organise delivery and put the phone down,until now nothing delivered.
    Unprofessional and frustrating,careless service.

    Helpful Review 1
  • A Google User
    December 29, 2019 at 9:43 am

    Bad customer service .

    Helpful Review 1
  • Sayyed Nusrat Ali
    October 15, 2019 at 12:51 pm

    Dear Dubai Optical Team,

    I was feeling some issues with my eye sight and I consulted a doctor. After examination of my Eyes, doctor has advised for power glasses 1.5 Left and 1.5 Right.

    I visited your stores at Al Khaleej Center – Dubai and got my glasses done. This was happen in 2017/18.

    I have two sets of glasses and use any of them. When I use glasses purchased from your stores, I feel uncomfortable at right eye and even little headache.

    Now I came to know the glasses were provided wrong. They have provided me 1.5 Left and 1.75 for Right.

    Can someone please explain me why this has happen?

    Your sales lady sometimes says the machine is wrong, sometime she says the doctor who has made this glasses is already left the company.

    how can you use wrong machine in your shop.

    Can someone please call me to explain how you can provide wrong glasses for such critical organ which is EYE.

    I have sent you 3 emails and called to landline numbers, and still waiting for your reply.

    Helpful Review 1
  • George Iskander
    January 10, 2019 at 9:48 am

    Scratched my glasses but tool care of it. Gave me the scratched one free to keep and replaced it next day

    Helpful Review 5
  • Rasoul Malkawi
    November 21, 2017 at 2:51 pm

    Its the perfect place where you can find the full collection of Okaley sunglasses and glasses,

    Helpful Review 5
  • Martin G.
    March 19, 2017 at 11:28 am

    The guy behind the desk looked very indifferent at me entering the shop. He only turned towards me when another employee gave him a notice. I wanted an eye test for a driving license conversion for an Umm al Quwain driving license.
    The test was 150 AED and the execution was quite doubtful. I was shown letters almost at the smallest size to begin with and when I struggled he said, well you need glasses.
    Eye test result then said I had perfect 6/6 vision, but with glasses (which I don’t have). He probably just wanted to sell me glasses or wanted to get rid of me very quickly. Not recommended.
    On another note: For the UAQ driving license, you don’t need to do an eye test externally. They have an eye test at the UAQ traffic department which is free and which I passed without a problem!

    Helpful Review 1
  • Baseer Ahamed
    August 3, 2016 at 11:32 am


    Helpful Review 5

Add Review

Leave a Reply

Message Vendor

    Preferred contact method

    Added By Emirate Gate

    Emirate Gate

    Please in to see contact details.