Storat.com

(Translated by Google) My first and last experience, a very bad experience in all respects, and I do not advise anyone to deal with them, the agreed time was four in the afternoon, they were late, and although I canceled the appointment, the worker came at half past five.
She did not complete the work and did not complete the two hours agreed upon. On top of that, I paid the price without giving me the bill. Then, when I wanted to complain and confirm the price, he told me that the price was less than what I paid, and whenever I contacted someone, the line hung up in my face.

(Original)
تجربتي الأولى والأخيرة، تجربة سيئة جدا من كل النواحي، ولا أنصح أحداً بالتعامل معهم، الموعد المتفق عليه كان الساعة الرابعة عصراً، تأخروا، وبالرغم من أني ألغيت الموعد، جاءت العاملة الساعة الخامسة والنصف.
لم تُكمل العمل ولم تتم الساعتين المتفق عليها، وفوق ذلك دفعت السعر دون إعطائي الفاتورة، ثم لما أردت الشكوى والتأكد من السعر، أخبرني أن السعر أقل مما دفعته، وكلما تواصلت مع أحدهم، أقفل الخط في وجهي.

I was shook with the unprofessional ladies who came to clean the house for 1 hr.
Even though I requested one lady for two hrs, they surprised me with 2 ladies for one hr, I wish I was informed before they reached the house.
Its 45 AED for one hr, the ladies brought very limited equipment with unpleasant smell, the bucket they used was dusty and dirty.
As one of the ladies was using the vacuum, she started pulling the table cover impulsively.
I had to ask them to stop and leave.
I’m really disappointed with the experience.

Very bad with timing,never came in time always very later or too early that if you don’t answer they will leave and cancel your appointment. they keep changing prices for unrealistic reasons. Maids are not bad

the worst experience i ever been through, non professional from the staff and no communication between the customer service and the staff, even dealing with me .. i booked at 4 pm they come at 7 pm

I used storat for maids cleaning services, they recommended Jalal Khoury cleaning maids and we agreed to have one or max 2 ladies Assigned to my home, I try them several times and If ok they fix them as I won’t be at home, I am a working mom…and she will be alone at home
I was surprised that they sent a new One without calling me
I wasn’t at home
My son 6 years old let her come in unfortunately
And when I knew that a stranger came to my home for cleaning I complained and Storat team took it very seriously and promised that this won’t happen again but unfortunately I found something missing from my home and when I talked to maids supervisor she said you can not accuse her as you don’t have a proof
I Said yes it’s true but this is the result that you let someone comes in my home without letting me know, I told you I try one lady few times and you fix her, if any issues you need to let me know that someone new is coming and I would manage my time and stay at home
Yes I can not accuse her but this is a huge mistake from their side for not letting me know That a new lady is coming !! Who knows what else would happen!!!