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Reviews (12)

4.9 out of 5.0
  • Luka Amizic
    April 5, 2022 at 4:23 pm

    Fast and decent service, not cheap but worthy

    Helpful Review
  • Eddie Alavi
    November 30, 2021 at 2:38 pm

    Always be wary of any company that ask their clients to provide a 5* rating before any service is provided. Recently they changed the break pads on a Mercedes Benz, a very simple procedure. They managed to incorrectly fit the parts for a simple break replacement they released the vehicle without the correct inspections or test drive. This is a major safety issue, which could’ve led to a serious accident and people losing their lives. The issue was raised with the management they failed to investigate and correct the mistake. The vehicle had to be taken to a professional Mercedes approved garage to rectify the mistakes. Wheels Spa management failed to show any remorse they are very rude and unprofessional. Overall 0/10 rating for workmanship, 0/10 for customer service.

    Helpful Review
  • Ahmed Galal
    April 8, 2021 at 5:20 am

    One of the best car services in Dubai, they care about your car like it’s their car

    Helpful Review
  • Sama N
    March 4, 2021 at 6:37 am

    (Translated by Google) I’m very disappointed with wheels spa, I took my car to replace the breaks and the staff replaced the breaks in a wrong way, I went back to them twice complaining that my car is making a sound and there is something wrong, (mustafa ) the owner of the place ignored me and said it’s normal all the cars makes sounds and everything is fine. I eventually went to another garage to check the sound and they showed me how the breaks were in the wrong way and I have a report of that. I spoke to the garage and informed them (mustafa) the owner of wheels spa said he won’t do anything about it he deleted all the conversations between us and deleted the receipt from WhatsApp chat so I won’t have any prove to file a complain against him. Extremely unprofessional and horrible treatment.
    Tried advice for anyone going to well spa. I went with them for a while. I changed the safaif / breaks of the tensioner, but the car was emitting a loud sound. I came back with them twice. I called the superintendent of the store, Mustafa. I said to him: Why is there something wrong with the car? A loud voice appeared, said normal, there is nothing in it. I got tired of the sound, and I went to a second garage that came out of the two boats of the Safaif / Brikat, but it was upside down, and I had a report, a video, and even words. I spoke to Mustafa, the shop sponsor, he told me he would not bear the responsibility and delete all conversations and the bill from WhatsApp, so that I could not complain about it.

    (Original)
    I’m very disappointed with wheels spa, I took my car to replace the breaks and the staff replaced the breaks in a wrong way, I went back to them twice complaining that my car is making a sound and there is something wrong, ( mustafa) the owner of the place ignored me and said it’s normal all the cars makes sounds and everything is fine. I eventually went to another garage to check the sound and they showed me how the breaks were in the wrong way and I have a report of that. I spoke to the garage and informed them ( mustafa) the owner of wheels spa said he won’t do anything about it he deleted all the conversations between us and deleted the receipt from WhatsApp chat so I won’t have any prove to file a complain against him. Extremely unprofessional and horrible treatment .
    نصيحه مجرب لاحد يروح ويل سبا. رحت عندهم من فتره غيرت صفايف/ بريكات الموتر بس السياره كانت تطلع صوت عالي رجعت عندهم مرتين كلمت راعي المحل مصطفى قلت ليه في شي غلط السياره تطلع صوت عالي قالي عادي ما فيها شي . تعبت من الصوت و رحت كاراج ثاني طلع مركبين الصفايف / البريكات بل مقلوب و عندي تقرير و ويديو بل كلام . كلمت مصطفى راعي المحل قال لي ما راح يتحمل المسؤولية و مسح كل المحادثات والفاتوره من الواتساب عشان ما اقدر اشتكي عليه

    Helpful Review
  • Achraf Fawakherji
    November 7, 2020 at 3:36 pm

    Experts in car service , my car back to brand new within agreed time . High recommended

    Helpful Review
  • Ruben Mink
    October 20, 2020 at 8:12 am

    Good service and was quickly delivered. Did brake pads, corner head lights, engine mounts, electronic master switch and some small stuff.

    Helpful Review
  • Mohamed Anas
    October 1, 2020 at 9:58 am

    Value for money

    Helpful Review
  • Ahmad Alkari
    May 21, 2020 at 9:55 am

    Great service , fast work

    Helpful Review
  • Scott Miralami
    March 25, 2020 at 12:05 pm

    Great place!! highly recommend here to anyone who is looking to repair and fix their cars, reasonable price! fast and great job!! So happy that I found this place on google.

    Helpful Review
  • Matthew William
    March 25, 2020 at 12:01 pm

    Great place!! highly recommend here to anyone who is looking to repair and fix their cars, reasonable price! fast and great job!! So happy that I found this place on google.

    Helpful Review
  • Kash Rafique
    March 24, 2020 at 3:43 pm

    First time I have used this garage and very impressed at the quality of service and professionalism. I will use them on a regular basis from this point.

    Highly recommend. The owner is very customer centric. Good value, fair price and most importantly HONEST ASSESSMENT!!!

    Helpful Review
  • Raed Nehme
    March 10, 2020 at 9:48 am

    Good prices, prompt services

    Helpful Review

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