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Flowers Dubai UAE delivery with cakes, balloons and gifts. Delivery of red roses, orchids and lilies to Dubai UAE
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Be care when ordering to India internationally.
Ive been a long time user of the service and this time the experience was terrible.
I ordered a bouquet from their higher range to delivered to a cousin in India as he was getting married and we couldnt make the trip. After going through what limited stock that was available to be sent to their location I picked and paid for delivery to be the next day.
I then got an email at 4am saying that what I picked wasnt available and I need to pick something else. NOTE: Only email communication. I wrote back asking for them to give me options that can be fulfilled which took them a day to come back.
Finally after picking a replacement they confirmed it would be delivered. I did urge them to check first as the wedding had already gotten over and they need to check when delivery can be made. I then get an email a few hours later asking if I wanted to cancel as they cannot reach the receiver. I wrote back saying yes please cancel the order (3 days late now) as it is too late now.
I then get an EMAIL saying they tried contacting me via phone (which never happened) and that they tried to deliver the flower but there was no one there and because of that I cannot be refunded nor will they try to fulfill the delivery. This is after I confirmed specifically to cancel the order.
Tell me there is something going wrong with their process or they are in the business of not listening to customers when they make a mistake on their end.
The best flower shop in town, seeing is believing.
Absolutely worth every penny of what you spend. Strongly recommended for quality, precision and service. Immaculate.
Recently I ordered a birthday cake and cupcakes. ( M&M rainbow cake and vanilla cupcakes) The staffs are very kind and the delivery was just on time. Vanilla cupcakes looked exactly same as photo and tasted very nice. However, M&M rainbow cake was somewhat disappointing. When it was delivered in the morning, M&Ms were melting down. The colours looked very depressing . Maybe the delivery car was not cool enough. Other than that, the cake was delicious.
I ordered a birthday cake.. customer service and ordering process was very easy. Delivery was the best with utmost care and good service. The Cheesecake was amazing. Keep up the good work
I ordered a sugar free chocolate cake with some trepidation. Usually the texture is grainy and the icing not sweet at all or too bitter. I was pleasantly surprised with this cake. The texture was very fine and light and the icing sweet and delicious. Has been a long time since I had good chocolate cake. Thanks!
I was thinking about the special gifts and surprises foe my husband birthday and I searched alot with regards of gifts …finally I got the website address for ferns and petals and I oreder ,after I received my first order really surprised my self and offcourse my hubby..so Iam keeps on ordering with ferns and petals many time now and I have good experience…always products quality and delivery was on time always .even I didnt follow up with customer service ,really if you wants to surprise your loved one then I will recommend strongly..
One of my worst experiences with any cake company ever. I ordered online to have a cake sent out in Mumbai and the cake was delivered totally damaged. It was completely melted and the box was pressed. How can your company even deliver something of this type. I hope you look into this as a very strong complaint as this cake ruined the suprise for the person who was celebrating his birthday today.
I ordered flowers for a luxury event it was promised delivery from 10 am to 4 pm I have called 6 times now and no one wants to give me an answer ! It’s 5:30 p One hour and half past maximum delivery time . This is unprofessional don’t use them they are an reliable at all
My sister has been using them since years and I always receive flowers from them on my bday and anniversary. yesterday was my first time to use their service. The choices are huge, excellent service and very quick delivery. Value for money. The flowers are always fresh and healthy. Totally recommend them.
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